Free shipping on orders over $150 • 30-day returns on unopened kits • Wholesale pricing for schools and distributors

Privacy Policy

This Privacy Policy explains what CurioDen collects when you visit curioden.com, place an order, or request a wholesale quote, and what we do with it. It applies to curioden.com and to any order, quote, or support conversation we handle. Last updated: October 31, 2026.

Who we are

CurioDen (“we,” “us”) operates curioden.com and sells ant habitats, ant farm kits, and classroom STEM kits to retail customers and to schools, districts, distributors, and gift shops in the United States and Canada. For privacy questions, contact .

Information we collect

Information you give us

  • Account and contact details: name, email address, phone number if you provide one.
  • Order and quote details: billing and shipping addresses, organization or school name, purchase order number, tax exemption documentation, product and quantity selections.
  • Payment information: handled by our payment processor. We receive confirmation of payment and the last four digits of the card where applicable; we do not store full card numbers.
  • Communications: the content of emails, form submissions, and support messages, including photographs you send about a damaged shipment.

Information collected automatically

  • Device and usage data: IP address, browser type, operating system, referring page, pages viewed, and time on page.
  • Cookies and similar technologies: see the cookie section below.
  • Local storage: cart and preference data stored in your browser so your cart survives a page reload.

How we use information

  • Process and ship orders, send order confirmations, and handle returns.
  • Prepare wholesale quotes, confirm purchase orders, and manage account terms.
  • Answer support requests and documentation requests.
  • Detect and prevent fraud, abuse, and unauthorized access.
  • Measure site performance and improve product pages and navigation.
  • Send marketing email if you have opted in, with an unsubscribe link in every message.
  • Comply with legal, tax, customs, and product-safety recordkeeping obligations.

Our legal bases

Where data protection law requires a legal basis, we rely on: performance of a contract (processing orders, quotes, and shipments), legitimate interests (site security, fraud prevention, service improvement), consent (marketing email, non-essential cookies), and legal obligation (tax, customs, product-safety records). Consent can be withdrawn at any time.

Cookies and analytics

Category Purpose Can you turn it off?
Essential Cart, checkout, account login, security No — the store cannot function without them
Analytics Aggregate page views and conversion measurement Yes, through browser controls or an opt-out link where offered
Marketing Measure campaign performance if we run paid media Yes, through browser controls

Most browsers let you block or delete cookies. Blocking essential cookies may prevent checkout from working. We honor Global Privacy Control (GPC) signals where our platform supports them, and we do not sell personal information as defined by California law.

Who we share information with

  • Payment processors to authorize and settle payment.
  • Shipping carriers and freight forwarders to deliver an order and provide tracking.
  • Warehouse and fulfillment partners that pick, pack, and dispatch orders.
  • Service providers for email, hosting, analytics, and security, bound by contract to use data only for our instructions.
  • Professional advisors and authorities where required by law or necessary to establish a legal claim.

We do not sell or rent personal information. We do not share personal information with advertising networks for cross-context behavioral advertising.

Your rights

Depending on where you live, you may have the right to:

  • access the personal information we hold about you;
  • correct inaccurate information;
  • delete information, subject to recordkeeping obligations;
  • receive a portable copy of information you provided;
  • object to or restrict certain processing;
  • withdraw consent for marketing or non-essential cookies;
  • opt out of the sale or sharing of personal information, and limit the use of sensitive personal information.

Send requests to . We respond within 45 days, or sooner where state law requires it, and we may ask for verification that protects the account. Authorized agents can submit requests with written authorization. You will not be discriminated against for exercising a privacy right.

California residents

Under the CCPA and CPRA, California residents have the right to know what personal information is collected, used, or disclosed; the right to delete; the right to correct; the right to opt out of sale or sharing; the right to limit use of sensitive personal information; and the right to non-discrimination. We do not sell personal information and do not share it for cross-context behavioral advertising. The categories we collect are described in the “Information we collect” section above, and the business purposes are described in “How we use information.” Request access or deletion at .

Children’s privacy

Our site and store are intended for adults making purchases for classrooms and homes. We do not knowingly collect personal information from children under 13. If you believe a child has submitted personal information, email and we will delete it.

Retention

We keep order, quote, and tax records for as long as required by applicable tax, customs, and product-safety rules, and support correspondence for as long as needed to resolve a matter and maintain a record of the relationship. Analytics data is retained in aggregate. Data that is no longer needed is deleted or anonymized.

International processing

We operate in North America and use service providers that may process data in the United States or other countries. Where data moves across borders, we use contractual safeguards with providers and rely on recognized transfer mechanisms where applicable.

Security

We use HTTPS across the site, restrict internal access to order data on a need-to-know basis, and require service providers to protect data contractually. No system is perfectly secure; if a breach affects your personal information, we will notify you and regulators as required by law.

Changes to this policy

If we change how we handle personal information, we will update this page and change the “last updated” date. Material changes affecting existing customers will be announced by email where we hold an address for you.

Contact

Privacy requests and questions: . Order and product questions: , or use the contact page. Related policies: Terms of Service, Shipping & Delivery, Returns & Refunds.